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Technical Writing: Content, Structure and Organization

Date(s): Mar. 25
Instructor(s): Deborah Sauer | Kate W. Merlino
Duration/Time: One-day; 9:00 a.m. – 4:30 p.m.

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Description
This course is for people whose job requires them to write technical documentation but who have had little or no formal training in technical writing. It is also ideal for those who do some technical writing, but it is not their main job function. Participants will come away from the course with skills to help them write faster, more easily, and more effectively.


Intended Audience:
Participants must possess general writing skills and be able to use Windows-based word processing applications such as Microsoft Word.


Topics Include:

 
  • Lesson 1: Introduction
    • Course Overview
    • Common Problems with Technical Documents
    • Types of Writing

  • Lesson 2: Purpose and Audience
    • Understanding Your Purpose and Audience
    • Purpose
    • Audience
    • Understanding the Adult Learner

  • Lesson 3: Designing the Document
    • Introduction to Document Types
    • Creating a Preliminary Outline
    • Gathering Information

  • Lesson 4: Developing the Content
    • Procedure
    • Process
    • Policy/Rule/Guidelines
    • Specifications
    • Concept
    • Description

  • Lesson 5: Guidelines for Good Writing
    • Choosing a Writing Style
    • Creating a Sequence
    • Chunking Content
    • Separating the “Need to Know” from the “Nice to Know”
    • Writing Effective Headings
    • Applying Consistent Writing Style and Formats
    • Maintaining Relevance

  • Lesson 6: Putting It All Together
    • Usability Testing
    • Compiling the Content

Reserve Your Seat Today! Bring a Colleague and Save!
Complete the form below to register for the Writing and Editing for the Web workshop at
nSight's Burlington office. Save up to 30% by bringing a colleague or friend with you! Ten days prior to the scheduled workshop date, we'll send you an email with a link to pay for the workshop via PayPal®/credit card.

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