Elizabeth is a freelance instructional designer, writer and producer with over 15 years experience creating interactive multimedia projects. With roots in film, video and education, she has created award-winning training using video, CD, DVD and e-learning formats. Her client list includes Philips Medical Systems, Fidelity Investments, Tufts Managed Care, Ann Taylor, WGBH, the Massachusetts Department of Education, and various non-profit organizations. Elizabeth earned her BA from the University of Massachusetts Amherst, and a Masters Degree in Film Production from Boston University. She has taught adults for many years, including workshops and classes for Women in Film and Video, Boston Film/Video Foundation, Regis College and Boston University.

Nancy DuVergne Smith
(Writing and Editing for the Web)

Nancy earned an ALM in English and literature from Harvard and a BFA from Tulane. She has 20 years of journalism and marketing experience and has taught writing at Wellesley College and the Radcliffe Seminar. Currently she creates Web and print communications at MIT and serves as a Web content consultant.

Kerin Forsyth
(Online Editing With MS Word and Adobe Acrobat)

Kerin Forsyth is a practicing copy editor with five years of experience in online editing and years before that copyediting on paper. Equipped with a Bachelor of Arts degree in English, she began her career in publishing by writing, editing, and producing award-winning newsletters for the Kiwanis Club and working on other kinds of publications for the local public schools in her area. Later, she trained as a copy editor with the ubiquitous red pencil and reams of paper for publishers such as the State University of New York (SUNY) and Praeger. Kerin works mostly out of her home office, providing freelance editing and proofreading services through both online editing and—occasionally—that perennial red pencil.

Leslie Goldberg
(Grammar and Usage, Polishing Your Writing Through Self-Editing, Copyediting, Copyediting Technical Documents)

Leslie earned her MA in Mass Communication from Boston University. She brings more than 15 years of writing and editing experience to her workshops. As a corporate communications consultant and principal of Blue Sun Communications, Leslie writes and manages newsletters, brochures, public relations campaigns, marketing materials, and Web-based projects. She teaches writing at Boston University's College of Communication and at Tufts University.

Gina Hagen
(Design for Non-Designers)

Gina Hagen is an award-winning designer with more than 15 years of experience in book publishing. After receiving her Bachelor of Arts with concentrations in illustration and graphic design, Gina began her career in publishing at Little, Brown and Company, designing children's trade books. At Addison-Wesley Higher Education/Pearson Education she designed textbooks and covers in disciplines such as economics, finance, accounting, computer science, and a host of business topics. Since 2005, Gina has been providing freelance design services while also expanding her own business, Hagen Gallery, where she is a jewelry designer and watercolor artist.

Peter Keville
(Advanced Editing for Technical Documentation, Copyediting Technical Documentation, Copyediting)

Peter served as director of documentation at Gensym Corporation for nine years, and he has held senior writing, editing, and management positions at nSight, Digital Equipment Corp., Sun Microsystems, Lotus, and BBN (now Genuity). Peter earned a doctorate from Brandeis University, a master's degree with highest thesis honors from Columbia University, and a bachelor's degree from Cornell University. He has taught at Brandeis University, Boston University, and the University of New Hampshire.

Deb Liljegren
(Adobe PhotoShop, Adobe Illustrator, Adobe InDesign, Macromedia Dreamweaver, QuarkXPress, Macromedia Flash, Branding)

Deb Liljegren is an award-winning designer with more than 10 years of experience in branding and design. Upon receiving her B.A. from the University of Massachusetts at Amherst and her foreign degrees from the Université de Rouen, she began working in marketing and design within the architecture and urban design industry. Three years she became the head of Veraqua Design and Marketing in Boston. Creating brands, package designs, and advertising programs for companies in the US, Europe, and Japan, she worked closely with clients like Avery Dennison, Millipore, and Alex Gambal Vineyards. Developing and teaching design and production teams for the last five years, she has left her mark in companies such as Grand Circle Travel, Upstate Biotechnology, and Clearway Technologies.

Seth Maislin
(Information Architecture and Web Navigation, Indexing Technical Documentation)

Seth is sole proprietor of Focus Information Services, and an instructor at Middlesex Community College. He provides indexing, information architecture, and consulting services to international audiences, regularly presents workshops at conferences, and indexes books and Web documents. Seth is also a director of the American Society of Indexers.

Kate Wrightson Merlino
(Copyediting for Technical Documentation, HTML 4.0 Basic, HTML 4.0 Advanced, Indexing Technical Documentation, Technical Writing: Structure, Content and Organization)

Kate Wrightson Merlino is a senior technical editor at nSight. She has also co-authored and edited more than a dozen technical trade books on Linux and related Free/Open Source software. Kate holds a PhD in the history of higher education from the University of Georgia, an MA in English from the University of Oregon, and an AB in English from the University of Chicago.

Neil Perlin
(Online Information System Architecture, Technical Writing: Structure, Content and Organization, Complete WinHelp Under the Hood, Technical Communication and the Wireless Web)

Neil Perlin has 26 years experience in technical communication, with 20 in training, consulting, and devel-opment for various types of online documentation and tools including WinHelp, HTML Help, CE Help, JavaHelp, RoboHelp, and some now known only in legend. He writes about online documentation and speaks frequently before computer societies, the STC, and other professional groups. He is also the STC's lead representative to the WorldWide Web Consortium.
Neil is a Macromedia-Certified Instructor for RoboHelp, RoboDemo, Captivate, and Breeze. He provides training, consulting, and development for online help and documentation, RoboHelp, RoboDemo, Captivate, XML, and single-sourcing through Hyper/Word Services of Tewksbury, MA. He can be reached at nperlin@concentric.net, www.hyperword.com.

Deborah Sauer
(Adobe FrameMaker, RoboHelp HTML, Editing for Technical Writers, Technical Writing, Indexing Technical Documents, Polishing Your Writing Through Self-Editing, Substantive & Developmental Editing, Creating a Corporate Style Guide)

Deborah is an independent consultant with more than 20 years' experience in technical communication. She received a master's degree in technical and professional writing from Northeastern University, where she also taught in the graduate certificate program for many years. She provides clients with services such as user interface design, XML content development, Flash demo development, Windows, HTML, and Web-based Help development, single-source design for print and online delivery, and customized template creation. She is a fellow of the Society for Technical Communication and, as assistant to the president for education, is responsible for the STC Annual Conference and STC's training programs.

Patti Scully-Lane
(Adobe PhotoShop, Adobe Illustrator, Adobe InDesign, Macromedia Dreamweaver, QuarkXPress)

Patti has a BFA in photography from the School of Fine Arts at the University of Connecticut. She has seven years of experience in Web design, and has also designed brochures, book covers, newspaper special sections, marketing, and sales collateral pieces, and Web sites. Patti has more than five years of experience in teaching basic to advanced levels of computer graphics. She has taught at the college level, conducted business workshops, developed courseware for various software programs, and worked closely with training managers to create courses for individualized classes.

Judith Early Sheldon
(Adobe FrameMaker, Copyediting, Grammar & Usage, Polishing Your Writing Skills Through Self-Editing, RoboHelp HTML, Substantive and Developmental Editing)

Judy Sheldon has been an award-winning technical communicator for over 20 years. After designing her B.A. in Technical Writing, Judy earned her M.A. in English, focusing on standards for software documentation. Judy is a certified Microsoft Office Word 2003 Expert, as well as an expert in RoboHelp, FrameMaker, XMetaL, Help & Manual, and other documentation tools. As a principal of The Early Group, she consults on documentation needs; writes and edits manuals and Help systems; converts documents; creates styles, standards, and templates; and trains writers. Her clients range from high tech start-ups to industry leaders, recently including EMC, Microsoft, and Polaroid. Judy is a co-leader of the STC Boston chapter of the Consulting and Independent Contracting Special Interest Group.

R. Lee Stayton
(The Making of a Media Program)

Lee is responsible for operations and project management at Artmedialab. He brings 22 years of experience in business, technology, and organizational development to his work at Artmedialab. Before founding Artmedialab, Lee served as VP of Engineering at MediaMap, VP of Product Operations at Lumapath, Director of New Media at Addison-Wesley Longman, and Production Manager at VPG Integrated Media. Lee has extensive experience in the management of software and multimedia development efforts.