Frustrated by the complexities of the virtual classroom? Get an expert to help.

Virtual classrooms are the new normal...and they come with a unique set of challenges.

Earlier this year, restrictions brought on by the pandemic forced Higher Education, Corporate Learning, Adult Education, and K–12 instructors to move at lightning speed to develop online experiences that are as meaningful and engaging as face-to-face learning. Many otherwise successful and dynamic professors, teachers, and trainers have since discovered that live, online learning has unique challenges that sometimes have a negative impact on their ability to engage their students.

Educators are now not only responsible for developing effective course materials, but also adapting teaching methods and curriculum to a live virtual classroom—managing participants, waiting and breakout rooms, chat, polls, and other interactive tools—and inevitably, troubleshooting technical problems and interruptions.

Deliver seamless online learning experiences with help from a professional.

The good news is that there are online experience gurus whose mission is to help educators do what they do best—inspire and inform their students. These professionals have considerable experience using technology platforms and systems for teaching. They have excellent technical and communication skills and a proven ability to engage students in an online environment. They can provide background support to facilitate live online learning or “train the trainer” with the right skills to master the cyber classroom.

Online course facilitators help manage the complexities of the virtual classroom by providing real-time administrative assistance and technical support. Online facilitators are experts in popular live video platforms like Zoom, Adobe Connect, WebEx, and Microsoft Teams. They work to promote a positive and professional learning experience for faculty and students with a goal of 100% teaching time for class sessions. Facilitators log in and launch in advance of live video sessions to ensure proper configuration of equipment and software and remain online to respond to faculty requests for help. They troubleshoot audio/visual technical issues, browser-based software, and learning management system issues that affect delivery.

Online trainers are experts in best practices for developing and delivering successful and engaging live online learning experiences. They help educators navigate the live video platform landscape and choose and master the right tool for their needs. They provide coaching, tips, and resources that prepare instructors for delivering polished and professional online experiences—from adapting face-to-face methods and materials, to developing strategies for optimal student participation and maintaining energy and engagement.

Conquer the virtual classroom experience.

Online learning is the new normal and may be here to stay. There’s no need for educators to struggle with the complexity and challenge of delivering exceptional online learning experiences. From real-time support to one-time training, there’s a professional available to help educators conquer the virtual classroom and focus on what they do best—teach.

Therese Kastning